Crisis Intervention Services are offered 24 hours a day, 7 days a week. Outside of office hours Police, Fire & Rescue and Paramedic Services may contact Victim Services on behalf of the victim via an emergency line. Staff and/or volunteers are dispatched to provide emotional support, practical assistance and referrals on scene or remotely. We provide tailored crisis assistance services based on what each person needs in that moment in time to help them get through their experience or until other supports are activated.
A crime does not have to be committed to activate our crisis intervention services. Referrals for service may include; sudden deaths, homicides, attempted homicides, suicides, motor vehicle collisions, break & enters, home invasions, hate crimes, human trafficking, robberies, physical assaults, domestic assaults, sexual assaults, stalking & harassment, elder abuse, child abuse, fires, disasters and other tragic circumstances. We offer free services to all ages regardless of gender, socio-economic status, race, colour, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.